FAQ

GlowNest Store is thoughtfully curated for modern mothers who are balancing the beautiful journey of motherhood with their personal needs. Our dual focus on baby care essentials and scientifically crafted beauty products makes us the perfect destination for mothers who want to care for their babies while also taking moments for self-care and beauty.

We uniquely blend practical baby care products with high-quality beauty collections. Our “Eyes” makeup line, including our exclusive color collections (Blue Eyes, Brown Eyes, Green Eyes, and Hazel Eyes), is scientifically crafted to complement your natural beauty while our baby care essentials support your parenting journey.

We provide a comprehensive range of baby care essentials including Baby Bottle Sterilizers, Baby Bottle Warmers, Breast Pumps, Breast Pump Accessories, Breastmilk Storage Bags, Lactation Massagers, and other breastfeeding necessities to support modern mothers.

Our scientifically crafted beauty line focuses on enhancing your natural features. We offer exclusive eye color collections (Blue Eyes, Brown Eyes, Green Eyes, and Hazel Eyes), Eyeshadow 101 products, lip collections, and other beauty essentials designed specifically for the busy mother.

Yes! We regularly update our Clearance section with special offers on both baby care and beauty products. Check back often for the best deals on quality items.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Once your order ships, you’ll receive a confirmation email with tracking information that allows you to monitor your package’s journey directly to your doorstep.

Orders are processed quickly to ensure prompt delivery. If you need to modify or cancel your order, please contact us immediately at [email protected] and we’ll do our best to assist you before your order enters the processing stage.

We offer two convenient shipping options:
• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping – For orders over $50 via EMS (15-25 business days after shipping)

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

We’re proud to serve mothers worldwide! We currently ship to most global destinations, excluding Asia and select remote areas. Our international network ensures your GlowNest products reach you wherever you are in your motherhood journey.

Please ensure your shipping address is correct during checkout. If you notice an error, contact us immediately at [email protected] and we’ll assist you with address correction if your order hasn’t shipped yet.

We accept returns within 15 days of receiving your products. Items must be in original condition with all packaging intact. Please contact our customer service team to initiate a return.

To start a return, please email our customer service team at [email protected] with your order number and reason for return. We’ll guide you through the simple return process.

For health and safety reasons, certain personal care items may not be eligible for return. Please contact our team for specific product return eligibility.